D-01 Capability
Enterprise IT
Supporting users, devices, and the business systems they depend on every day.
// Overview
Enterprise IT is the backbone everyone notices only when it breaks. I keep it quiet — provisioning devices, resolving incidents, and hardening the day-to-day systems a business runs on, so people can simply get on with their work.
The aim is never just to close the ticket. It's to remove the reason the ticket existed.
:: What I Handle
Scope of work
- 01Endpoint support — macOS & Windows
- 02Identity & access — Microsoft 365, Entra
- 03Incident & request management
- 04Device & asset lifecycle
- 05Onboarding / offboarding automation
- 06Documentation & runbooks
>> Related Projects
Where it shows up
Let's Build Something Useful.
Have a system that should work better? I'm always open to interesting problems across IT, AV, infrastructure, and automation.