IT/AV Specialist

linkedin.com/in/sid-spanos

sidspanos@gmail.com
sidspanos.me

EXPERIENCE

IT/AV Manager

Clarion Hotel Sign

03/2012 – 09/2023

Stockholms 558 Hotel 18 meeting rooms 3 bars and a Restaurant

  • IT AV Support for hotel guests, conferences and staff
  • To actively engage in preventive measures on both hardware and software
  • Regular basic / Intermediate IT training for staff cloud services
  • Responsibility for the assets, mobile phones, Signage, conferencing
  • Responsibility for data GDPR at Clarion Hotel Sign
  • Responsibility for all Wifi / GSM works properly installed antennas development & deploy 
  • Responsibility of the 558 room hotel TV systems & Upgrades

    • IT/AV Manager

    As Above

    03/2012 – 09/2023

    Stockholms 558 Hotel 18 meeting rooms 3 bars and a Restaurant

  • Responsibility for communications out of the house on such operational disturbances, updates, Freshservice
  • Actively use the hotel’s quality, C2 Loopon Customer satisfaction
  • Cloud Computing, Google, AWS, Azure
  • Responsibility for the IT department (also hired technicians)complies with the present company policies such as dress policy
  • Responsibility for contributing to the development of existing technology and come up with ‘proposal on the new attractive solutions both staff guests
  • ITIL for new strategic deployments to counter & improve technical services

    • IT Technician

    Blue Lagoon Resort

    01/2009 – 10/2011      Greece

  • Design, deploy, & Admin 120 user intranet. Upgrade 1000 guest Aruba AP wifi hotspots. Implant point of sales systems with payment terminals. 28 IP camera installation & management.
  • Project Management and Deploy

    • IT Vehicle Automation

    Programmable Electronic Fuel Injections

    03/2010 – 09/2011      Greece

    Racecourse test and Program car steering and Hydraulics. Work on SAAB, AUDI, MERCEDES, FERRARI, JAGUAR. Design setup & install inventorying server system from ground up to support 4 workshops. Project based employment.

  • Flexibility, Team Working, Broad IT Support Background

    • IT Technician / Systems Admin


    Entexno Net Cafe

    04/2008 – 07/2011      Greece

    Design manage & maintain 60 user internet network for gamers, users & office on the go clients

  • On Site support for over 60 Gamers for 12-hour shift over 18 games using Steam and Deep freeze Restore and Lock

    • IT Technician / Systems Admin

    PCD INTERNATIONAL PTY LTD

    03/2004 – 08/2007      Melbourne

    Design & install network infrastructure for various Government bodies, local councils & communities. Setup VP Networks for Real Estate companies. Onsite repairs & upgrades for customers. Custom OEM systems

  • Machine building. Setup MYOB invoicing Inventory control systems with multiple warehouses. Design & deployment of Net cafés. POS system building & installation.

    • Owner / IT Manager

    SS Solutions

    04/1999 – 02/2003      Sydney

    SS solutions specializing in IT consulting services and provide system design and development, implementation, preventative maintenance and support. Clients ranging from medium food industry franchises like Bull Buck Nandos Chicken, Pizzahut to Jim’s Lawn mowing services. 

  • ITIL implementations with Partnered Companies Principles Of Service Management for a service strategy.

    • IT Technician / IT Sales

    Unipro PC Store

    11/1995 – 02/1997      Denmark

    Custom build systems & repairs. Certified IBM, Compaq, Dell, HP, Asus, Acer, Dell, Microsoft MSCA, Involved in Deep Blue Presentation

  • Broad IT Support background PC MAC Linux Unix Commodore 64 Amstrad 128.

    • Animator Presenter Promoter

    Kahlua Club Kos

    06/1994 – 09/1994      Greece

    Organize Promote & Present Spies Tours Events

  • Over 2500 tourists & various Summer events

    • Animator Presenter  Special Effects

    Leo Burnett

    10/1993 – 01/1994      Greece

    Piraeus based Leo Burnett branch. Philip Morris Marlboro in Action promotion over the time span 16 weeks covering 32 remote mainland Greek locations. Two new Venues per weekend. A 22 man woman team in association with Sunrise party promotions. Highlight of employment to be flown on location by helicopter

  • Working in Large Teams and coordinating on a timed schedule

    • Radio communications technician military grade

    IT Technician / Radio Communications

    01/1992 – 01/1993      Greece

    Greek Army Radio communications technician military grade, IT technician for state-of-the-art Army grade internet & intranet facilities, covering GPS technology & laser guided missiles. Communications Engineer for submarine tracking system. Civilian Radio frequency allocation

    Technical Assistant

    Safe Home Sydney

    02/1985 – 01/1988      Sydney

    Part-time contract work as a Technical assistant for Security alarm systems, design & installation

  • Hands on experience never afraid to get some dust

    • Electrical Technician

    Prolec

    01/1987 – 01/1989      Sydney

    Part-time apprentice for Electrical motor design & manufacturing. 

  • Hands on approach on wiring motors and programming torque systems

    • EDUCATION

     

    Bachelor’s degree, System, Networking, and LAN/WAN Management

    University of Southampton

    1992 – 1994
    Grade: A


     

     

    Bachelor’s degree, System, Networking, and LAN/WAN Management/Manager

    UNSW

    1990 – 1992
    Grade: A


     

     

    Network Technology, Electrotechnology – Systems Electrician – Certificate III

    TAFE NSW

    1989 – 1991
    Grade: B


     

     

    Associate’s degree, Computer Technology/Computer Systems 

    Whalan High School MT Druid

    1984 – 1988
    Grade: A


     

    SUMMARY

    To be revised & continued, updated & upgraded. Only called upon when an issue needs solving that is the road I feel most satisfied to travel.

    CERTIFICATION

    Network Technology, Electrotechnology – Systems Electrician – Certificate III

    Languages

    English

    100%

    Swedish

    50%

    Greek

    80%

    SKILLS

    Control Systems        IBM         INTRANET
    Microsoft Excel         Office 365      CISCO
    ARUBA  Powerpoint        MYOB
    Video Conferencing      VOIP    AUDIO
    Visual      Lighting    Automation
    Active Directory     MacOs   Teamviewer
    MDM      Windows    Windows Server
       Bash       Powershell CIAM     Solid
       Azure Cloud Services        Linux
    Citrix       Kubernetes

    MY TIME

    A - Conferencing setups

    B - Day to Day Support Systems

    C - Scheduling Event Meetings

    D - Repair Replacements

    E - External Partner Platforms

    F - Project Deployment

    G - Ayden Payment Terminals

    H - Wifi & Wired Network

    ACHIEVEMENTS

    Deploy 778 access point Wifi Network for 10,000 devices

    Ending a big contract with major partner and taking on a whole new approach to our wifi from product to a service chain wide

    Breakfast Check in App

    Fully ITIL Design & Deploy an app that runs cloud based syncing information between 2 close systems to ease the sitting of over 900 breakfast guests

    Recover from Wannacry Cyberattack

    72 hours straight of reinstalling over 70 think clients. over a 100 MB line

    Recovering via Google Deploy TMP Vulnerability

    72 hour straight deploy of all critical systems for the hotels functionalities by imaging cloudready lenovo think clients.

    REFERENCES

    Katalin Paldeak

     


    David Viklund

     

    Robert Bromer

    PASSIONS

    GAMING
    COMPUTERS AUDIO VISUAL
    COMPLEX SYSTEMS
    DJ MUSIC LIGHTING
    CODING HTML SCRIPT

    VOLUNTEERING

    Senior IT Catch up Support

    SS Solutions

    01/2015 – Present

    Have been supporting elderly seniors catch up with their PC requirements so far it’s been family friends but i like to expand on that by helping neighbors in our community

    MAMBO CMS Community Moderator

    MAMBO CMS

    01/1996 – 01/2000

    Forum Community Moderator on technical module scripting support & deployment of Mambo CMS

    Joomla CMS Community Moderator

    Joomla CMS

    01/2021 – 2004

    Forum Community Moderator on technical module scripting support & deployment of Joomla CMS

    PERSONALITY

    Yellow & Blue

    I find excitement in structure and when it fails, satisfaction in providing a resolution